Complaints and discipline handled fairly, with a clear record.
Employees can raise a complaint, anonymously if they need to. HR investigates and resolves it, and disciplinary cases, suspensions and attendance issues each follow their own documented process.
- Submitted
- Investigating
- Resolved
The statuses a complaint moves through. It can also be dismissed.
What it does.
Praxis gives each sensitive process a defined path and a written record, so decisions are consistent and can be explained later.
Complaints
- Filed by any employee, anonymously or named, with a reference number
- Categories from harassment and safety to equipment requests, with a priority
- HR is notified when a complaint is filed
- Anonymous complaints visible only to administrators
Investigations
- Assign a complaint and open an investigation
- Record interviews, notes, findings and a recommendation
- Resolve or dismiss with the outcome on record
Disciplinary cases
- Cases with a number and category, from attendance to dishonesty
- Actions from a verbal warning to termination
- Employees acknowledge or refuse each action
- Managers handle cases for their own direct reports
Suspensions and violations
- Paid or unpaid suspensions with dates and a reason, lifted or concluded
- An attendance violations log for lateness and absence patterns
- Employees acknowledge violations; HR escalates or dismisses them
How a complaint is handled.
Each step is recorded against the complaint's reference number.
File
EmployeesSubmit a complaint, anonymously if needed.
SubmittedAssign
HRReview and assign it to an investigator.
Investigate
HRRecord interviews, notes and findings.
InvestigatingResolve
HRRecord the outcome and close the complaint.
Resolved
Who uses it.
| Role | What they do in employee relations |
|---|---|
| Employees | File complaints and acknowledge disciplinary actions and violations. |
| HR | Investigate complaints, run disciplinary cases and suspensions, and manage the violations log. |
| Managers | Open and manage disciplinary cases for their direct reports. |
| Administrators | See anonymous complaints. |
What you get.
- XLSXViolations exportThe attendance violations log for review.
Employee relations in Praxis.
Works with.
See how a complaint is handled.
We'll file one anonymously and follow it through investigation.